German travel giant FTI collapses, leaving 175,000 trips canceled
The German travel agency FTI Touristik has gone bankrupt, and all trips planned from 6 July will be canceled, reports "Rzeczpospolita," citing the travel industry portal Reise vor-9. The affected customers of the agency number up to 175,000.
18 June 2024 19:19
According to "Rzeczpospolita," FTI's insolvency administrator, Axel Bierbach, announced that all trips planned from 6 July are cancelled. Earlier, this decision only concerned trips planned up to and including 5 July. The company hoped that with other travel agencies, vacations could be arranged for about 175,000 people.
The value of the trips is estimated in the hundreds of millions of pounds
Although the value of these trips was not disclosed, it is known to be in the hundreds of millions of pounds - reports "Rz". This concerns both organized tours and individual travel services purchased from agencies within the FTI group, such as FTI Touristik, Big Xtra, or 5 vor Flug.
Competing travel agencies were not interested in taking over the trips organized by FTI, preferring to take over the customers themselves and offer them their own services.
Bierbach explains that in the last ten days, together with the German Travel Security Fund (DRSF), they intensively sought a solution to the problem, and the DRSF was ready to take over all payments. Thanks to this, customers, especially those with smaller budgets, could go on vacation without waiting for a refund.
Unfortunately, trips organized by FTI were not possible due to the bankruptcy of some companies serving the tour operator's clients in tourist locations. These include, among others, companies providing transfers and hotels, which stated that they are not obliged to honour previous contracts.
Considering the customers' interests, the administrator decided not to cancel all reservations immediately, although FTI's bankruptcy is a significant blow to them.
According to "Rz" estimates, the FTI Group is the third-largest tourism group in Europe in terms of revenue, after TUI Group and Der Touristik. The company employs 11,000 staff worldwide.
Tourists in Egypt
The portal turystyka. wp. pl reports that tourists who went to Hurghada with FTI by 5 June need not worry that their stay will be shortened, they will incur accommodation costs, or they will have problems returning home.
As the Egyptian Minister of Tourism and Antiquities, Ahmed Issa, stated on 10 June, about 5,000 tourists were in the Red Sea province (mainly in Hurghada) using FTI's services. At the time of the travel agency's bankruptcy declaration, there were 11,000 guests in the Red Sea province, mainly from Germany and Austria. The departures were from Germany, so residents of the western part of the country primarily utilized them.
The German Ambassador to Cairo, Frank Hartmann, and the Austrian Ambassador Georg Postinger confirmed that FTI has insurance for insolvency. The German Travel Insurance Fund guarantees that all costs of using hotel facilities and Egyptian companies will be covered.
